Frequently Asked Questions
Everything you need to know about your VeyesBeauty experience.
How long does shipping take for my order?
Standard shipping typically takes 3-7 business days within the continental US. International orders may take 10-21 business days depending on the destination and customs processing.
What is your return policy for beauty products?
Due to hygiene reasons, we can only accept returns on unopened and unused products within 30 days of purchase. Please contact our support team to initiate a return process.
Are VeyesBeauty products cruelty-free?
Yes, we are committed to ethical beauty. All of our products are 100% cruelty-free and are never tested on animals at any stage of production.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Can I track my order once it has been placed?
Absolutely! Once your order ships, you will receive an email with a tracking number and a link to monitor your package's journey to your doorstep.
What should I do if my item arrives damaged?
We apologize for the inconvenience. Please email us at [email protected] within 48 hours of delivery with a photo of the damaged item, and we will send a replacement immediately.